Click Support > Open Ticket, choose a department (e.g., Sales, Technical), write your message, and submit. You’ll get email updates as staff reply.

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Where can I see my past tickets?

Go to Support > Tickets. You can view the full thread, current status (e.g., Open, Answered,...
What’s the response time for support?

We aim to respond within 1 business hour for standard tickets and offer priority support on...