IT support for freight and logistics companies in Miami
Cargo doesn’t wait for Monday. We keep your systems available, the warehouse connected and the phones answered, across Miami-Dade and Broward.
The things that stop freight when they stop working
Your freight software
Whatever platform you run on needs the network, the server and the access behind it to stay available.
EDI and integrations
Feeds to carriers, customs and customers break quietly. Someone has to notice before a client calls.
Wi-Fi in the warehouse
Concrete, racking and metal shelving eat wireless signal. Coverage has to be designed for your building.
Scanners and printers
Label printers and handheld scanners drop off the network. Usually it’s the setup, not the device.
Phones for dispatch
Cloud phone systems, call recording and numbers that follow whoever is on shift.
Email and documents
Bills of lading and customs paperwork, with spam filtering, two-step sign-in and a safe place to keep it.
Remote and branch access
People at the port, the warehouse and at home get the same access, without opening the network to the internet.
Backups that get tested
Copies kept off site, with restores that actually get tested.
Servers and cloud
Physical, virtual or hosted. Monitored, updated and sized for what you actually use.
From the front desk to the far end of the warehouse
Cabling and warehouse Wi-Fi
Cat6 and fiber, tidy racks, access points placed for the building. We do the cabling ourselves.
Network cabling →Monitoring and updates
Computers and servers watched all year, with updates on a schedule you approve.
Security and access control
Firewalls, two-step sign-in and clear rules about who can reach what.
One number for everything
Network, computers, phones, email and backups on one plan, so nobody blames another supplier.
English and Spanish
Your team can call and write in Spanish or English and get answered the same way.
After hours by agreement
Work outside business hours is available and priced in your agreement.
Plans priced per device, published on the site
On-demand, Proactive or Fully Managed. You can work out the cost before you talk to us.
What freight and logistics companies ask us
Do you know our freight software?
We don’t claim to be specialists in any one platform, and you should be careful of anyone who does. What we do is keep the layer underneath it working: the server, the network, the backups, the access and the integrations. When the software vendor needs something from your side, we are the ones who provide it.
Our warehouse Wi-Fi drops out. Can you fix that?
Usually yes, and usually it’s a design problem rather than a hardware problem. Racking, concrete and metal shelving absorb signal, and access points placed for an empty building stop working once it fills up. We survey the building as it is, place the access points for that, and run the cabling ourselves.
What happens if something breaks after hours?
After-hours work is available and the rate is set in your agreement. We don’t advertise a guaranteed response time we can’t stand behind for every client on every night. What the agreement says is what you get.
Do you support Spanish-speaking staff?
Yes. We work in English and Spanish, by phone, email and in person.
How much does it cost?
We charge per device, not per user, so the number follows what you actually run. Every price is published on our Managed IT page.
We already have someone doing our IT. Does that work?
It usually does. Your person keeps the day-to-day and the knowledge of how the business runs, and we sit behind them with monitoring, updates, backups and security.
Is the first visit free?
Yes. We look at what you have, tell you what it would take, and you decide. No cost and no obligation.
Rated 5.0 on Google
“Super recomendado, llevo años trabajando con Alejandro y siempre está disponible, hace muy bien su trabajo, es muy profesional.”
“Very professional and productive. Always goes the extra mile and makes it all worth it!”
“Excellent service! Alejandro is very professional, friendly, and attentive from beginning to end. Everything was done on time and the quality of the work exceeded my expectations.”
“They are extremely reliable and always respond incredibly quickly whenever an issue comes up. What I appreciate most is that Mr. Barreras doesn’t just fix the problem and disappear. He keeps track of ongoing issues, follows up, and gives us updates along the way.”
“Barreras IT brinda un excelente servicio, con gran profesionalidad y siempre, por muy difícil que esté la situación, encuentra la solución a los problemas.”
“Mr. Barreras designed the most reliable and optimal solution for our system. Customer service is excellent and responsive.”
Start with a free IT assessment
Tell us what you run today and where it hurts. We’ll tell you what it would take to fix it, at no cost and with no obligation.