Managed IT services in Miami, for one flat monthly fee
Barreras IT is a managed IT services provider for Miami offices with 3 to 75 people. We monitor, update, protect and support everything, so your team can just work.
How each plan covers your office
Proactive and Fully Managed include the ongoing care below. On-Demand has no monthly plan: we install our support agent so we can connect when you call, and you pay only for the time we work.
Monitoring
Every computer and server watched around the clock. We often fix problems before you notice them.
Updates
Windows, Microsoft and third-party app updates installed on a schedule, outside your work hours.
Security
Antivirus and security on every device. On the other plans it is an add-on, billed per device each month.
Backups
Cloud backup: 1 TB per server and 120 GB per workstation. On the other plans you pay per GB stored.
Microsoft 365
Email, Teams and OneDrive set up and managed, users added and removed for you.
Help desk
Call, email or open a ticket. We connect remotely or come on-site. Labor is included in Fully Managed and billed by the hour on the other plans.
Three ways to work with us
From pay-as-you-go to everything included. Plan prices are per workstation or laptop, per month. Servers, network appliances and extras are added on top.
On-Demand IT Support
No monthly fee per device. You call us when you need us and we bill by the hour, on site or remote.
- $125/hour on site, $100/hour remote
- Business hours: Mon–Fri, 8am–5pm
- Antivirus & security: $14 per device / month
- Cloud backup: $0.15 per GB
- After-hours rates listed in your agreement
Proactive Managed IT
Year-round care for the computers, servers and network your office runs on.
- Performance monitoring
- Preventive maintenance
- Windows, Microsoft & third-party patching
- Monthly network health review
- Work outside the plan at a reduced hourly rate
Fully Managed IT
Everything in Proactive Managed IT, plus the labor. A busy month costs the same as a quiet one.
- Support, updates, yearly software installs and season prep
- On-site or remote labor in business hours
- Antivirus & security included
- VoIP handset maintenance included
- Cloud backup: 1 TB per server, 120 GB per workstation
IT support for small businesses in Miami
Accounting and tax firms, medical and dental offices, freight and logistics companies, and retail stores across Miami-Dade and Broward. We come on-site when it matters and handle the rest remotely.
Industries we serve →The physical side, installed
Network cabling, security cameras and business phone systems, planned and installed by the same team that supports them.
On-site projects →What clients ask first
Do I have to sign a long contract?
No. Plans are month to month.
What if something breaks that isn't covered?
We tell you before doing any billable work, with a quote in writing.
Do you work with Macs?
Yes. Windows, Mac, iPhone and Android are all covered.
How fast do you respond?
Response times are part of your plan and written into your agreement.
Can you fix things remotely, or do you come on-site?
Most issues are fixed remotely in minutes. When something needs hands on hardware, we come to your office anywhere in Miami-Dade and Broward.
What's the difference between your three plans?
On-Demand: no monthly fee, you pay by the hour. Proactive: we monitor and maintain everything, and labor is billed at a reduced rate. Fully Managed: monitoring, maintenance and labor in one monthly fee.
What does "per workstation" mean?
Each computer or laptop your team uses counts as one workstation. Servers and network equipment are added separately.
What areas do you serve?
All of Miami-Dade and Broward, including Hialeah, Hialeah Gardens, Miami Lakes, Doral, Miami Springs, Medley, Opa-locka, Miami Gardens, Palm Springs North and Country Club and the cities around them. We come to your office for on-site work, and remote help reaches you anywhere.